Recruitment

Business
5 min, 51 sec read Download Article

In the manuscript Leading Organizations: Ten Timeless Truths, human resource (HR) management experts reveal the ten most basic challenges confronting HRs and companies today (Keller & Meaney, 2017b). Some of the challenges are driving change, creating a culture giving the company a competitive edge, making informed decisions, talent acquisition and employee retention, as well as performance management (Keller & Meaney, 2017b). There is a strong positive correlation between talented employees and organizational productivity and financial survivability, and the gap widens with an occupation’s complexity (Keller & Meaney, 2017a; O’Boyle & Aguinis, 2012). Nonetheless, HR managers are often faced with the challenges of whether to source internally or externally for high performing employees. In the present paper, I will discuss the course of action I plan to take in the recruitment of five employees to fill vacant positions of supervisors and managers in the security, operations, marketing, and sales departments. The discussion will involve addressing the situation in which the chief executive officer (CEO) of the private company plans to infringe the organization’s policy of announcing untaken positions both internally and externally, with circulating anecdotes indicating that the CEO has secretly informed two internal candidates about the vacancies.

Course of Action

As a strategic partner of the organization, one of my principal roles is to steer linking the firm's business strategy with routine operations (Reed, 2017). Thus, I will engage the CEO in discussing the legal and ethical ramifications of failing to advertise the vacant positions internally and externally. The CEO will be presented with the contents of the employee manual and informed that, often, the handbook could be deemed as a contract between the employer and the employees by the court. The firm can be liable for infringing the contractual terms if it fails to comply with the regulations outlined within the handbook. Besides, failure to observe the drawn company's policies appears inconsistent and gives rise to the prerogatives of discrimination or favoritism (Burstein, 2004). As a result, supporting the CEO’s guidance is likely to cause potential candidates within the firm to file lawsuits against the employer for failing to comply with the Equal Employment Opportunity (EEO) Act of 1972 and the Uniform Guidelines on Employee Selection Procedures (1978) (Society for Human Resource Management, 2014). EEO complaints are not only detrimental to the employer's brand but also have a negative financial impact (Reed, 2017). Furthermore, claims of discrimination adversely affect organizational effectiveness and development, efforts to optimize staffing and productivity of employees, and staff-company relationships, which, in turn, contribute to staff turnover and failure to attract, develop, and retain high-value employees.

Supporting the CEO’s direction of not advertising the job opportunities both internally and externally in favor of the CEO’s two candidates amounts to unethical practice (Society for Human Resource Management, 2014). “Ethical practice refers to the knowledge, skills, abilities, and other characteristics (KSAOs) required to uphold high degrees of professional and personal trustworthiness, and to serve as a moral proxy, who champions for the company’s core values, honor, and responsibility” (Society for Human Resource Management, 2014 pp14). Thus, instead of maintaining silence on the issue, it will be necessary to investigate the circulating rumors, and respectfully inform the CEO of the need to foster an organizational culture of ethical practice by observing the company’s code of conduct and advertising job vacancies. Furthermore, the unethical exercise will serve as a precedence for immoral behaviors among other employees.

The Role of the HR Practitioner

Once the available vacancies have been posted, the HR practitioner's next task is to initiate the recruitment process of the potential candidates. The above will be guided by workforce planning and employment procedures, which require the HR manager to conduct a comprehensive job analysis (Reed, 2017). In particular, I will employ the task-based analysis to identify the responsibilities, duties, and tasks of the supervisors and managers vis-à-vis the applicants' competencies. Reed (2017) recommends considering the 1971 Supreme Court resolution in the Griggs vs Duke Power case, which suggested the application of academic attainments of job applicants as the basis of employment-associated decisions. Besides, the job analysis task will consider Title VII of the Civil Rights Act of 1964 that made it illegal to discriminate against people on the grounds of their national, racial, ethnic, or education status (Reed, 2017). The job analysis process will result in the final outline of the job description that will stipulate the target competencies and specifications, such as the KSAs, required in the potential candidate to carry out the work effectively. The job description will also highlight the work and educational experience requisites and the mental and physical duties of the position (Reed, 2017). In summary, the HR's role involves creating the job description that is focused on evaluating the work to be carried out and identifying the duties, obligations, and specific day-to-day chores necessary for the accomplishment of the company's long- and short-term goals.

            After job analysis, the HR's role will be followed by the enlistment of potential candidates, which will involve screening the applicants for people characteristics vis-à-vis the work characteristics. The principal goal of HR is to ensure a person-organization fit or compatibility, to promote employer branding, talent acquisition and retention, reduce the cost associated with recruitment of new employees, and alignment of the candidates’ KSAs with the job characteristics (Hayes & Stazyk, 2019). In the presented case study, the resolution of the internal versus external hiring dilemma will require the HR’s application of the HR Expertise competencies, specifically the knowledge of the practices needed to build and retain high-value employees (Society for Human Resource Management, 2014). As stated in the presented case, there are seasoned and qualified employees in the security, operations, marketing, and sales departments ready to take up the vacant positions. As such, as outlined by Reed (2017), internal recruitment would be the ideal hiring approach over external sourcing as it will serve numerous positive outcomes.

 The suggested personnel have been working at the organization for a length of time; thus, their promotion will substantially cut training investment. The company executive already has a comprehension of the individual's capacities and work styles. Besides, internal talent acquisition, mobility, and management have been allied to enhanced workforce performance and productivity, as well as a source of staff empowerment and employer branding (Gantcheva et al., 2020). However, the expertise and skills needed to serve specific core roles may not be found internally irrespective of the availability of development and upgrading opportunities and resources (Gantcheva et al., 2020). As such, external sourcing will be initiated through both conventional and non-conventional techniques. The digital platforms, such as LinkedIn and Glassdoor, can be leveraged to identify, screen, and negotiate with high-value candidates. In sum, the resolution of the catch-22 regarding internal or external hiring will require HR to apply such behavioral competencies as clearly and effectively communicating with the CEO about the pros and cons of the two alternatives, maintaining professional relationships, and successfully managing differences negotiations.

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GradShark (2023). Recruitment. GradShark. https://gradshark.com/example/recruitment

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